✕

E-BOOK AVAILABLE FOR DOWNLOAD

Solutions
Who We Serve
About Us
Resources
Contact Developers Portal Help & Support
SG
Phillipines
Indonesia
Solutions
A single platform to accept payments, protect revenue, and control your finances.
Accept Payment
The most comprehensive payments platform for large enterprise businesses operating in emerging markets.
Make Payment
Send money across borders easily
Issuing Cards & Wallets
Cards & Wallets
Digital Goods, Bills & Services
Simplify digital goods and services for businesses of any size.
Industries
Our variety of payment solutions meets the needs of businesses from every sector.
Markets
Case Studies
Retail
Click and pay. your way
Hospitality
Click and pay. your way
Insurance
Click and pay. your way
F&B
Click and pay. your way
eCommerce & Marketplaces
Click and pay. your way
Airlines
Be the pilot of your airline's payment system
Indonesia
Philippines
Vietnam
Malaysia
Hongkong
Singapore
case-studies">
Case Studies
About Us
We are a full-suite payments platform trusted by global businesses.
Who We Are
Learn who we are as a company
Press & Media
Stay updated with our latest news
Careers
Lead the payment evolution with us
As Featured In
How our synergy works to benefit customers
Our Reach
One network, many possibilities
Resources
Materials to help you master payments and work with our platform.
Podcasts
A monthly editorial interview series
Reports
Download our latest reports
Articles
Stay updated with industry experts
eBooks
Stay updated with industry experts
Developers Portal
Access our platform
Solutions
A single platform to accept payments, protect revenue, and control your finances.
Accept Payment Make Payment Issuing Cards & Wallets Digital Goods, Bills & Services
Industries
Our variety of payment solutions meets the needs of businesses from every sector.
Retail Hospitality Insurance F&B eCommerce & Marketplaces Airlines
Markets
Indonesia Philippines Vietnam Malaysia Hongkong Singapore
Case Studies
Case Studies
About Us
We are a full-suite payments platform trusted by global businesses.
Who We Are Press & Media Careers As Featured In Our Reach
Resources
Materials to help you master payments and work with our platform.
Podcasts Reports Articles eBooks Developers Portal
Developers Portal
Help & Support
Phillipines
Indonesia
Singapore
Share On

Anantara

Payment Acceptance
Thailand
Hospitality
2 MIN READ

Anantara Siam Bangkok Hotel is the flagship of luxury hotel group Anantara Hotels, Resorts & Spas.

The Challenge

Anantara Siam Bangkok Hotel needed a high-quality payment gateway that provided a seamless and secure customer experience. Before switching to online payments, the hotel only accepted credit card payments for direct bookings, which demanded a lot of time-consuming paperwork for hotel staff and customers. Customers were also required to provide detailed personal information, which were not aligned with the hotel’s updated General Data Protection Regulations (GDPR) policy.

Anantara Siam Bangkok Hotel was looking for:

  • A payment gateway that offered customers a streamlined and secure payment experience.
  • Digital payment acceptance solutions with built-in safeguards protecting customer data, compliant with GDPR policy.
  • A paperless and efficient payment gateway that reduces manual processing time.
How We Helped

The Anantara Siam Bangkok Hotel’s partnership with 2C2P began in May 2019, when it was chosen to pilot our QuickPay solution. This payment link service enabled hotel staff to generate digital direct mailers or electronic invoices for customers to pay conveniently and securely via credit card, e-wallets or bank transfer.

The new payment solution increased customer satisfaction thanks to its smooth and efficient process. In just three months, the hotel saw its total transactions soar by more than 500%!

Narinthip Chatchaisuwan, Cluster E-Commerce Manager, Anantara Siam Bangkok Hotel

"2C2P’s QuickPay solution has helped our team process payments efficiently and go paperless. The secure payments process immediately boosted customer satisfaction with our services."

Get Started

With Us Today

CONTACT US

More Case Studies

2 min read
Lazada

Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia.

2 min read
INSTAWASH

Asia’s leading On-Demand – Carwash Mobile App
2 min read
Ticket Melon

Ticketmelon is a dynamic online ticketing platform built for event organizers with a strong focus on data analytics.

2 min read
Smart Supplement

Founded in 2015, Smart Supplement is a fitness supplement retailer based in Hong Kong. The firm tailors its products to meet the specific nutritional needs of Asian fitness enthusiasts.

2 min read
CARiNG eStore

CARiNG eStore needed a new payment processing partner which offers a secure, reliable, and smooth payment experience to their customers.

2 min read
GERALD.ph

GERALD.ph is a premium online grocery store founded in 2016 in the Philippines by French expat Gerald Egasse.

2 min read
On9 Gamer

On9 Gamer is a Malaysian gaming platform that enables customers to purchase game credits and game point cards for popular mobile games like PUBG Mobile, Mobile Legends and Ragnarok M.
2 min read
Joey Mattress

Joey Mattress is a Malaysian e-commerce startup selling sleep products online. Their direct-to-consumer model aims to disrupt the industry and make shopping for sleep easy, fast and enjoyable.

2 min read
BEST

Backend Solutions and Technologies, Inc. (BEST) is a leading mobile development platform in the Philippines focused on creating smooth customer transaction experiences for B2C businesses.

2 min read
StoreHub

StoreHub is an operating system for omnichannel retail & F&B businesses. The platform powers 15,000+ merchants across SEA with cloud-based POS systems, an e-commerce platform, QR-powered loyalty programs & table ordering.

2 min read
USANA

USANA creates high-quality nutritional products built on one simple idea: if you feed the cells in your body exactly what they need, your health will benefit.

2 min read
MSIG

MSIG Insurance is headquartered in Bangkok with a network of more than 20 branches covering all over the country.

2 min read
YOTEL

The first YOTEL in Asia, YOTEL Singapore offers minimalist luxury for solo and small-group travellers.

2 min read
The Lo & Behold Group

For 15 years, The Lo & Behold Group has stood at the forefront of the lifestyle and hospitality scene in Singapore.

2 min read
Origin Mattress

Origin Mattress is a mattress and bedding manufacturing company founded in Singapore, with products designed in Germany.

2 min read
Malaysia Airlines

Malaysia Airlines is the national carrier of Malaysia, offering the best way to fly to, from, and around Malaysia.

2 min read
Thailand Post

Managed by the Ministry of Digital Economy and Society of Thailand, Thailand Post is a state enterprise that delivers postal services to locals and businesses in Thailand.

2 min read
Style Theory

Style Theory is SEA’s largest circular fashion platform that offers the chance to build an Infinite Wardrobe of high-quality designer clothes and bags affordably, conveniently, and sustainably.
2 min read
Solaroo

Solaroo Systems Sdn Bhd is a top solar energy solutions provider in Malaysia. Offering a sustainable energy alternative, Solaroo is a subsidiary of the larger renewable energy conglomerate Pekat Group Berhad.

2 min read
Kiwanis Malaysia

Kiwanis Malaysia,the Malaysian division of Kiwanis International, is a global community of clubs, members, and partners that aims to improve the lives of children worldwide. Kiwanis Malaysiaís first club was opened in 1976 and has since expanded to 66 clubs and 1,670 members across the country.

2 min read
Bus Online Ticket

Based in Bangkok, EasyCompare is a Thai company that is part of a global insurance group.

2 min read
EasyCompare

Based in Bangkok, EasyCompare is a Thai company that is part of a global insurance group.

2 min read
JA Assure

JA Assure is a multinational insurtech firm. It is the worldís first insurtech firm to grant healthcare professionals easy access to medical malpractice insurance online.
2 min read
Lazada Digital Goods

Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia.

2 min read
Minor Hotels

Minor Hotels is a hotel owner, operator and investor with a portfolio of over 540 hotels, resorts and serviced suites, spanning across 55 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.